Sales / Account Questions
How does the payment process work? When will I get my themes?
After you select your theme, you are taken to our checkout page. The checkout page is done in one step. You then enter all required details and click "Secure Checkout". You will then be taken to PayPal or MoneyBooker to complete the purchase. Once your purchase has been completed, you can immediately login and select "My Downloads". You will be taken to your Downloads page to simply download your theme.
What Payment options do you offer?
We offer PayPal and MoneyBooker at this present time. We will however, offer Google Checkout as soon as its fully supported for Spain. If you have any questions about our payment-options, please contact us.
Magento Theme Questions
What is a Single License?
Single License allows you to use the purchased theme and/or extension on a single domain (website). Standard Licenses cost $99.00 US dollars per theme.
What browsers are your Magento themes compatible with?
Although we don't give any guarantee on browser compatibility, all our themes are tested thoroughly in all these major browsers like:
- Firefox 3
- Internet Explorer 7
- Internet Explorer 8
- Internet Explorer 9
- Opera 9
- Google Chrome
The installation doesn't work. I got a blank page or an error page. What should I do?
Please check your configuration file app/etc/local.xml and make sure all database info are entered correct and make sure the XML file is valid (no missing tags, etc...). Also check and Layout Update XML in Pages or Static Blocks manager to make sure the XML valid.
I installed the Full Demo Site package successfully but my site doesn't look like Galathemes' demo site.
Probably the package is not up-to-date. Please download and try the template's latest version.
My purchase was successful but I can't find where to download the theme.
After your purchase is successful, you should receive an "order confirmation" email from us, with links to download all files and documentation. Alternatively, you can sign into Galathemes and click on the link My Account at the top right corner of the page, then click on My Downloadable Files from the left menu. If you have any problems, please feel free to contact us through the Contact Form.
I can't install 3rd-party extension from Magento Connect after installed the demo package.
Please try to delete file downloader/pearlib/pear.ini
New theme released
Magento Custom Development
Magento is the most powerful eCommerce system offering rich customization possibilities by extensions and modules.
We offer custom extension development performed by our full-time Magento experts to ensure the custom extension developed follow Magento code standard, optimized and pass our quality tests.
Magento Custom Design
Design and development a custom Magento template for your Magento store. Our designers and developers are specialists in Magento Commerce and have strong experience in Magento projects.
We provide all design in PSD files, template package and sample data. We also help you install the theme on your store if required. We start your project instantly and with highest priority.
PSD to Magento Theme Conversion
PSD to Magento Theme Conversion is a leading strength of us. We have an intelligent process and experienced staff, so you will save much time.
We easily convert a store designs in PSD format into a fully functional Magento commerce template. Quick and convenient for you to create an online store based on Magento is through "PSD to Magento Theme Conversion" service. We bring the flexibility, user friendly modules, and the extensions to improve the functionality of Magento.
Magento Site Development
We update our Magento knowledge everyday. Having an excellent knowledge on Magento design, Magento programming and server optimization, we guarantee your project get done perfectly.
We apply the philosophy of agile project management to ensure your project always performs on the right way, you'll get updates frequently, any changes of scope of project can be informed early to minimize risks, time and cost.
Magento Server Optimization
We realy provide the best service for you. Among them are optimized for Magento server is very important. Your ecommerce shop will flexibility and agility absolute. Connecting with customers, processing speed, the gentle query and sensitive to the search engine is very easy