Technical Support Tips: Filing Support Tickets

9 Oct 2012, 08:05

For Magento Enterprise Edition customers, having access to Magento technical support can alleviate a lot of holiday-related stress. Knowing how to best access Magento’s technical support team will help you expedite your support issues to resolution, and keep your store running smoothly throughout the holiday season. How to Open a Support Ticket 1. Go to: 2. Log in and navigate to the Support page under My Account. 3. Click the “Open New Ticket” button [...]


Magento Holiday Checklist – 12 Ways to Maximize Success

9 Oct 2012, 07:42

Higher site traffic and transaction volumes can mean more sales and higher revenue. But is your store primed to handle peak loads? Check your store’s holiday readiness against these 12 tips for maximizing performance during the busiest shopping days of the year. 1. Know your backup or failover strategy. Your System Integrator or technical support team may have created one for you, but have you reviewed it lately? Know what—and who—is involved so you can be prepared. 2. Know your scale and [...]


Tickets for MagentoLive UK on Sale Now!

9 Oct 2012, 01:38

Magento is coming to London on November 13 for our new event series MagentoLive. MagentoLive UK will be a more intimate, locally relevant, forward thinking experience and will deliver valuable content from the Magento team and our ecosystem of eCommerce business and technical experts. Join us and over 400 leading eCommerce merchants, partners and developers to learn about what’s new at Magento, participate in conversations about eCommerce trends and growth, network with our community and, of course, [...]


Developers Paradise Continues to Grow

6 Oct 2012, 08:34

From September 24th-27th, over 120 developers, from over 20 countries, gathered in Ibiza for the third annual Developers Paradise, hosted by NetResearch. Throughout the conference, attendees had the opportunity to attend informative sessions on Magento 2 development, writing extensions, and hidden Magento secrets--just to name a few, as well as take part in a BarCamp and hack-sessions.  However, while the attendees went there to learn, it was also a chance for them to meet and exchange ideas [...]


Announcing MagentoLive Events - Debuting in the UK

4 Oct 2012, 23:00

2012 has been another incredible year for Magento and our ecosystem of businesses, partners, and developers who have made Magento the fastest growing eCommerce platform in the world. To date, Magento enables more than 125,000 businesses to build and run their online stores, capturing 31.4% share of the market across all versions of Magento, according to an aheadWorks post – and we couldn’t have done it without you. Our commitment to our community members has never been stronger. We’re actively [...]


Swiss Brand Launches New Site on Magento Enterprise

4 Oct 2012, 02:00

Calida is a 70+ year-old Swiss brand known for making high-quality undergarments. Ensuring that functionality and design work together in perfect harmony has always been at the core of Calida’s success. It was with this in mind that Calida embarked on the relaunch of its online shop. The company brought in Magento Solution Partner Unic to do the job. Making full use of Magento Enterprise Edition’s customization capabilities, the development firm created a brand new suite of features, including [...]


Magento and the Fashion World Come Together at Fashion Digital New York

3 Oct 2012, 22:02

Magento is the lead sponsor of the inaugural Fashion Digital NY conference (October 10, 2012, McGraw Hill Conference Center in Midtown Manhattan). This conference is a one day thought-leadership conference focused on changing fashion retail through cross channel commerce and digital marketing. In addition to Magento as lead sponsor, six Magento partners are sponsoring the conference and several Magento clients are speaking at this event. Magento is taking over eCommerce in the fashion world! Magento [...]


Achieving eCommerce Success - A Forum for Merchants

3 Oct 2012, 01:00

eCommerce Forums are coming to a city near you! eCommerce is no longer an alternate sales channel - it's a vital element in any retail sales strategy. We are holding forums in cities around the world to meet with merchants and discuss what is possible for their business on Magento. Each event is sponsored by a Magento Solution Partner with distinct Magento experience and expertise. During this event you will learn about Magento Enterprise and how to attract more customers, improve customer loyalty, [...]


Magento Partner Pavilion at eCommerce Expo

1 Oct 2012, 15:30

Magento is coming to London for our first showing at eCommerce Expo on October 2-3! eCommerce Expo is the largest UK show dedicated to online selling strategy and implementation with over 6,000 attendees from large corporate retailers and online brands to major eCommerce technology and service providers. Introducing the Magento Partner Pavilion Of course our first time exhibiting we had to make a big splash, so we will have a whole Magento Partner Pavilion! This is your chance to meet with Magento [...]


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